Last Updated: January 2024

1. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, and user type
• Profile Information: Professional details, institution affiliation, and contact information
• Document Data: Files, documents, and content you upload to the system
• Usage Information: How you interact with our Service, including access times and features used
• Communication Data: Messages, feedback, and support requests

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide, maintain, and improve the Service
• Process and complete transactions
• Send administrative information and updates
• Respond to comments, questions, and support requests
• Monitor and analyze usage patterns and trends
• Ensure security and prevent fraud
• Comply with legal obligations

3. Data Storage and Security

3.1 Storage: Your data is stored on secure servers with encryption at rest and in transit.

3.2 Access Control: We implement strict access controls to ensure only authorized personnel can access user data.

3.3 Security Measures: We employ industry-standard security measures including:

• SSL/TLS encryption for data transmission
• Regular security audits and assessments
• Secure password policies and multi-factor authentication options
• Regular backups and disaster recovery procedures

4. Document Privacy

4.1 Document Confidentiality: All documents uploaded to TuraDome remain confidential and are only accessible to authorized users.

4.2 Access Permissions: Document access is strictly controlled based on user roles and sharing permissions.

4.3 Version History: We maintain version history securely, with access limited to authorized users.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share information
• Within Your Organization: With other authorized users in your institution as per access permissions
• Service Providers: With trusted third parties who assist in operating our Service
• Legal Requirements: When required by law or to protect rights and safety

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time, subject to legal and contractual obligations.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Update: Correct or update your information through your profile
• Delete: Request deletion of your account and associated data
• Export: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from non-essential communications

8. Cookies and Tracking

We use cookies and similar technologies to maintain session state, remember preferences, and analyze usage. You can control cookie settings through your browser preferences.

9. Children's Privacy

TuraDome is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

If you access TuraDome from outside our primary operating jurisdiction, your information may be transferred and processed in different countries. We ensure appropriate safeguards are in place for such transfers.

11. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through the Service or via email. Your continued use after such modifications constitutes acceptance of the updated policy.

12. Data Breach Notification

In the event of a data breach that may affect your personal information, we will notify affected users promptly in accordance with applicable laws and regulations.

13. Contact Information

For privacy-related questions or concerns, please contact us through:

• The Help & Support section within the application
• Your designated system administrator

14. Compliance

TuraDome is designed to comply with applicable data protection regulations including GDPR, HIPAA (where applicable), and other relevant privacy laws.